Auto Parts · United Arab Emirates
An auto-parts distributor
An auto-parts distributor tamed a 40,000-SKU catalogue with vehicle-fitment search and bin-level picking
The challenge
An automotive spare-parts distributor in the UAE carried a catalogue of more than 40,000 SKUs across thousands of vehicle makes, models, and years. Counter staff and reps struggled to find the right part for a given vehicle, leading to wrong-part returns and lost sales when a customer walked away unserved. Pickers wandered a large warehouse with no fixed bin locations, and fast-moving lines were perpetually mis-counted because there was no batch or location discipline.
The solution
DistroOps was deployed with vehicle-fitment mapping so counter staff and reps can search by make/model/year and land on the exact compatible part, plus cross-reference by OEM and aftermarket part numbers. Bin-level warehouse locations turned picking from a hunt into a guided walk. Cycle counts replaced the annual stock-take, and fast-moving SKUs are counted weekly.
"With 40,000 parts, finding the right one for a customer vehicle used to be guesswork. Now staff search by the vehicle and get the exact part in seconds. The wrong-part returns that used to bleed margin have mostly disappeared."
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